Add a Contact to Favorites in 8x8 Work for Mobile

• Related Articles

• 8x8 Contact Center X Series Upgrade Details

  Overview This article provides details on the changes that 8x8 Contact Center Administrators and Agents experienced with their scheduled X Series upgrade. Among other important points, the following major topics are covered: Password Recovery: A ...

• Azure (Entra) AD: Change or Remove the Work or Mobile Phone Fields in 8x8 Work Apps

  Objective When Microsoft Azure is configured in the 8x8 Admin Console as a SCIM Identity Management provider, Microsoft user Office phone and Mobile phone fields will be synced to 8x8 along with other standard user information. When the content of ...

• Creating Personal Contacts in 8x8 Work for Mobile for iOS

  Objective Adding personal contacts in 8x8 Work for Mobile. Applies To 8x8 Work for Mobile iOS Procedure New Contact Open 8x8 Work for Mobile. Tap Contacts. Tap Add Personal Contact (person icon with +). Enter the contact details. Tap Save. Personal ...

• Transfer a Call in 8x8 Work for Mobile

  Objective Transfer a call on 8x8 Work for Mobile from one party to another, either without joining the conversation directly (cold transfer) or after speaking with both parties together (warm transfer). Applies To 8x8 Work for Mobile Call Transfer ...

• How to Use 8x8 Work for Desktop as a Softphone with 8x8 Contact Center

  Objective Use 8x8 Work for Desktop as a softphone for 8x8 Content Center. Applies To 8x8 Contact Center 8x8 Work for Desktop Softphone Procedure 8x8 Work for Desktop is available as a softphone option for 8x8 Contact Center. This allows the agent to ...