Hide or Unhide a Chat Conversation or Room in 8x8 Work for Desktop

Hide or Unhide a Chat Conversation or Room in 8x8 Work for Desktop

Objective

Hide or unhide a chat conversation or room from your personal message view in 8x8 Work for Desktop.

Applies To

  • 8x8 Work for Desktop
  • Chat

Procedure

Hide a Conversation

  1. Log in to 8x8 Work for Desktop.
  2. Select Messages.
  3. To the right of the conversation or room you want to hide, select More Options (three dots).

  1. Select Hide Conversation.
  2. You will have the option to hide multiple conversations or rooms if needed by selecting the check box next to each conversation or room.
  3. Select the Hide button at the bottom.

The conversation is now hidden when selecting the chat section of 8x8 Work for Desktop.

Unhide a Conversation

  1. Select the create message icon at the bottom of the chat section.

  1. Select the Message icon.

  1. Search or scroll the list of users and select the user you wish to unhide the conversation for.

  1. This will re-open your conversation with the user and they will reappear in the chat section of 8x8 Work for Desktop.

Additional Information

Hiding or unhiding a chat or room only affects your personal message view. Other people in the room or chat will still see the conversation. For more information, see the 8x8 Work for Desktop product documentation.

    • Related Articles

    • Adding a Custom Avatar to an 8x8 Work Chat Room

      Objective Add a custom image as the Avatar of an 8x8 Work Chat Room. Applies To 8x8 Work Chat Rooms 8x8 Work for Desktop 8x8 Work for Web 8x8 Work for Mobile Procedure Prior to proceeding, you will need to have the image you would like to use as the ...

    • Delete a Sent Chat Message in 8x8 Work

      Objective Delete a chat message that you sent in 8x8 Work. Applies To 8x8 Work for Desktop 8x8 Work for Mobile Messaging Limitations The ability to delete chat messages applies only to those messages in chat conversations and rooms you yourself have ...

    • Can I delete 8x8 Work Chat Rooms?

      Question Is it possible to delete 8x8 Work Chat Rooms created in Work for Desktop or Work for Mobile? Applies To Work for Desktop Work for Mobile Answer 8x8 Work Chat Rooms cannot be deleted. You can unfollow a chat room to stop receiving message ...

    • Why am I getting email notifications from 8x8 Work chat rooms?

      Question Why am I getting email notifications about unread messages from 8x8 Work chat rooms? Applies To 8x8 Work Chat Rooms 8x8 Work for Desktop 8x8 Work for Mobile Answer Email notifications are sent when an 8x8 Work chat room that you are ...

    • Formatting Chat Message Text in 8x8 Work for Desktop

      Objective Apply text formatting such as bolding and italics to text in your 8x8 chat and Team Messaging conversations. Note: Message text sent via SMS to phone numbers outside of your 8x8 system contacts will not appear formatted to message ...