How to Download 8x8 Work for Mobile in China
Objective
Download the 8x8 Work for Mobile app for iOS or
Android as a user in China.
Reminder: Only handsets directly connected to our 8x8
SBC via China Mobile are fully supported. All other solutions are "best
effort" and cannot be guaranteed. This includes Work Apps, Teams, Contact
Center, and other features.
Applies To
8x8 Work
for Mobile
8x8 Users
based in China
Procedure
Note: Users based in China are unable to
search for or download 8x8 Work for Mobile in the Apple App Store (iOS) or
Google Play Store (Android).
iOS
Tap Settings > General.
Navigate
to Profiles & Device Management.
Under Enterprise
App tap 8x8.
Tap Trust
8x8.
Select
and install the .ipa file.
Android
In
your device's system settings, allow installation of apps from unknown
sources/locations. (Refer to your device user instructions.)
Select
and install the .apk file.
Additional Information
Due to version control restrictions, the mobile app builds
available in China via Baidu Wangpan may not be as current as those on the
Google Play and Apple App stores. The links above are valid as of
12/19/2023. This workaround is presented by the Professional
Services Manager for the Asia region.
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