Log in to Analytics for 8x8 Work

Log in to Analytics for 8x8 Work

Objective

Log in to Analytics for 8x8 Work to obtain analytics, not limited to:

  • Access call logs through 8x8 Work
  • Access call history for 8x8 Work extensions
  • 8x8 Work user's activity

Applies To

  • Analytics for 8x8 Work
  • Admin Console
  • User Permissions

Procedure

Note: Access to Analytics for 8x8 Work in the application panel must be enabled through Admin Console.

  1. Log in to the 8x8 Application Panel. 
  2. Click Analytics for 8x8 Work.

Question: Is there a report I can run to identify the last sign-in time for my users? 

Answer: No. That is not a feature 8x8 supports.

 

Question: Can the report be configured to provide the calculations for me?

Answer: No. 8x8 reports will provide you with the raw data. However, you can export the csv file and apply the formulas needed to show your metrics.


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