Unable to Log in Due to Blank Login Screen in 8x8 Work for Mobile on iOS

Unable to Log in Due to Blank Login Screen in 8x8 Work for Mobile on iOS

Symptom

Unable to log in due to a blank login screen in 8x8 Work for Mobile on iOS.

Applies To

  • 8x8 Work for Mobile
  • iOS

Resolution

  1. Open Settings.
  2. Tap Safari.
  3. Tap Advanced.
  4. Toggle Javascript.
  5. Reload the 8x8 Work Mobile app.

Cause

JavaScript was disabled on Safari.

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