Disable Voicemail for Users in Admin Console

Disable Voicemail for Users in Admin Console

Objective

Disable voicemail for users in Admin Console.

Applies To

  • 8x8 Admin Console
  • Voicemail

Procedure

  1. Log in to Admin Console.
  2. Select Users.
  3. Select the pencil icon next to the user you wish to edit.
  4. Scroll down to the Call Forwarding Rules section.

A screenshot of a phone AI-generated content may be incorrect.

  1. Edit the Call Forwarding Rules to forward calls to No One and Play Busy.

A screenshot of a computer AI-generated content may be incorrect.

  1. Select Save to complete your changes.


    • Related Articles

    • Onboarding New Users in 8x8 Admin Console

      Objective Manage the basics for Admin Console users. Such as: Onboarding and Offboarding Additional 8x8 Work Features Configuring Voicemail Account services are set for each user at the user level. Administrators control the account and all ...

    • Create or Edit Voicemail Passwords in Admin Console

      Objective Create or edit voicemail passwords. A voicemail password is an extra authentication step available for users. It is not required for account creation. Applies To Admin Console Voicemail Procedure Create a Voicemail Access Pin Log in to ...

    • Enabling Voicemail Transcription for Your Company in 8x8 Admin Console

      Objective Enabling voicemail transcription for your company or organization in 8x8 Admin Console. Applies To Admin Console Voicemail Transcript X Series Editions Procedure Log in to 8x8 Admin Console. From the top left menu, go to Profile Policies. ...

    • Enabling and Disabling SRTP in Admin Console

      Objective Enable or disable SRTP in Admin Console. Important: This process also enables or disables encryption of signaling, SIP over TLS (Transport Layer Security). Applies To Admin Console SRTP Procedure Note that some devices, such as AudioCodes, ...

    • User Not Receiving Voicemail Notifications in Email

      Symptom User not receiving voicemail notifications through email. Applies To 8x8 Work for Desktop Admin Console Voicemail Notifications Resolution Make sure that you are setting the correct email address at the correct location under your user ...