Display Users in Company Directory From Admin Console

Display Users in Company Directory From Admin Console

Objective

Display users in the company directory from Admin Console.

Note: If you do not already have a contact list, see Manage Contacts in Admin Console.

Applies To

  • Admin Console

Procedure

  1. Log into Admin Console.
  2. Go to Users.
  3. Click the pencil icon next to the desired user.
  4. Under Basic Information change the Contact directory scope to Company and enable the Display contact in company directory toggle.

A screenshot of a computer AI-generated content may be incorrect.

  1. Click Save.

Limitations

  • External contacts are not visible on the deskphone directory.
  • During bulk upload of contacts, file size is limited to 10 MB (~ 40000 contacts) per upload.
  • Custom labels on custom fields are not supported.

    • Related Articles

    • Offboarding Users from Admin Console

      Overview In the event of an employee leaving the company, you might want to remove their user information from your account. This involves deactivating the user's profile and resetting their extension. The former user will no longer have login access ...

    • Onboarding New Users in 8x8 Admin Console

      Objective Manage the basics for Admin Console users. Such as: Onboarding and Offboarding Additional 8x8 Work Features Configuring Voicemail Account services are set for each user at the user level. Administrators control the account and all ...

    • Enable or Disable a User from the Contact Directory in 8x8 Admin Console

      Objective Hiding your users from the contact directory that displays in 8x8 Work for Desktop and 8x8 Work for Mobile. Applies To 8x8 Admin Console 8x8 Work for Desktop 8x8 Work for Mobile Contact Directory Procedure Log in to 8x8 Admin Console. ...

    • How do I hide 8x8 Contact Center extensions from the company directory?

      Objective Hide 8x8 Contact Center extensions from the company directory. Applies To 8x8 Contact Center 8x8 Admin Console Extensions Company Directory Procedure Log in to 8x8 Admin Console as an administrator. Navigate to Home > Users. Search for the ...

    • Manage Contacts in Admin Console

      Objective Adding contacts to the directory in 8x8 Admin Console. Note: Contacts uploaded in this way are only viewable within 8x8 Work for Desktop and 8x8 Work for Mobile, and 8x8 Agent Workspace. They are not available on deskphones. Applies To ...