Enable or Disable Call Recording on an Active Call in 8x8 Work for Mobile
Objective
Enabling or disabling call recording while on a call in
8x8 Work for Mobile.
Applies To
8x8
Work for Mobile
Call
Recording
Procedure
While
on an active call in 8x8 Work for Mobile, tap More Options (three
dots).
Tap Record to
start recording.
Tap Stop
Recording to end call recording.
Additional Information
Call recording audio files will be as long as the call
lasted. The recorded section will only last until Stop recording is selected.
The remainder of audio file will be silence. For example, if Stop recording is
clicked exactly one minute into a two-minute call, only the first minute will
have audio and the second will be of silence.
Related Articles
Enable or Disable Call Recording on an Active Call in 8x8 Work for Desktop
Objective Enable or disable Call Recording while on an active call in 8x8 Work for Desktop. Applies To 8x8 Work for Desktop Call Recording Procedure While in an active call on 8x8 Work for Desktop, select More Options (three dots). Select Record to ...
Enable or Disable Notifications for 8x8 Work for Mobile
Objective Enable or disable notifications on 8x8 Work for Mobile. Applies To 8x8 Work for Mobile Notifications Procedure After installing the 8x8 Work for Mobile, you receive a prompt asking to allow the application to send you device-based ...
Enable Call Recording in 8x8 Admin Console
Objective Enable call recording which can record incoming and outgoing calls, play them back, download, or delete them. The feature can record all calls, record calls selectively, or never record calls. You can also set notifications that will ...
Can I disable call recording email notifications?
Question Can I disable call recording email notifications? Applies To Admin Console Call Recording Answer Call Recording email notifications are enabled by default and cannot be edited in Admin Console. To have this disabled create a case with 8x8 ...
Removing or Adjusting the Call Recording Announcement in Admin Console
Objective Adjusting the call recording announcement playing within 8x8 Work Admin Console. Applies To Admin Console Call Recordings Procedure Log in to Admin Console. Click Users. Find the required user by either scrolling or searching their ...