Enable or Disable Notifications for 8x8 Work for Mobile

Enable or Disable Notifications for 8x8 Work for Mobile

Objective

Enable or disable notifications on 8x8 Work for Mobile.

Applies To

  • 8x8 Work for Mobile
  • Notifications

Procedure

After installing the 8x8 Work for Mobile, you receive a prompt asking to allow the application to send you device-based notifications. If you decline the prompt, notifications are disabled by default.

Tips:
In order to stay up-to-date on communications in 8x8 Work for Mobile, it is highly recommended that you enable notifications on your device.
  1. Open 8x8 Work for Mobile.
  2. Tap on your profile. 
  3. Tap Settings.
  4. Under Notifications toggle to on, the events type you want to get notifications for. 
  5. Tap Device Settings. 
  6. Enable notifications, and edit the notification settings as needed.

Additional Information

In order to see notifications in real-time, you must be logged into 8x8 Work for Mobile on your device. If you are logged out of 8x8 Work for Mobile, notifications are only visible once you log back in.

8x8 Work for Mobile follows your device-set vibrate settings for notifications.

To edit your device-set vibration settings, open 8x8 Work for Mobile and go to Settings > Incoming Calls > disable/enable the vibrate options. 

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