How to Make Emergency Calls From an 8x8 Hot Desk Phone

How to Make Emergency Calls From an 8x8 Hot Desk Phone

Question

Can I make emergency calls using a Hot Desk phone?

Applies To

  • 8x8 Hot Desk

Answer

Yes. In North America, dial 911 just as you would on any other phone, whether or not you are logged in as a Hot Desk guest user. The physical location of the Hot Desk phone is registered as the emergency address of the call.

Additional Information

Apart from emergency calls, a Hot Desk host does not allow you to make or receive any calls when you are not logged in as a guest. See Log In or Out of Hot Desk.

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