Set Up Sites in 8x8 Admin Console

Set Up Sites in 8x8 Admin Console

Objective

Set up a Site in Admin Console.

In Admin Console, a site is representative of the location of your business. Your sites come pre-configured, based on the information provided at the time of purchase. However, you can create additional sites as needed.

If you want to create a site with a Main Line Number, you must first claim a phone number so that it can be selected for your site. See Claim Phone Numbers in 8x8 Admin Console.

Applies To

  • Admin Console
  • Sites

Procedure

  1. Log in to Admin Console.
  2. Click Sites.
  3. Click Create Site.
  4. Enter your Site Name.
  5. Enter a Site Code. This is the extension that will be used to dial the site for cross-site dialing. See Configure Cross-Site Dialing in Admin Console.
  6. Click the Address drop-down and select New Address.
  7. Select the Language and Time Zone for your site.
  8. If desired, enter the name or number of your site's Receptionist and select their name and extension number from the drop-down. Your receptionist can be a user, Call Queue, or Ring Group.
  9. Set the Main Line Number for this site. This is only required if you wish to make calls using your site extension, or if you want to set up your Main Number for all users belonging to the site.
  10. Optional: If you want all your site users to have the Main Number and Caller ID Name for their outbound caller ID, click the toggle next to Set Main Number as Caller ID for all Users Belonging to this Site. The toggle turns blue when this feature is enabled.
  11. Optional: Select the Calling Country from the drop-down. This will determine the numbering plan for your site.
  12. Click Save.


    • Related Articles

    • Service Addresses in 8x8 Admin Console: Sites, Additional, & Emergency

      Question What are the three different service addresses listed in a user's profile in 8x8 Admin Console? Applies To Service Addresses Admin Console Emergency Information Answer Service Address Types Site Address Emergency Address Additional ...
    • Set Up Main Line Number in Admin Console

      Objective Set up your main line number in Admin Console. Applies To Admin Console Main Line Number Procedure Log in to Admin Console. Click Sites. Click Edit (pencil icon) to the right of your site. Confirm your site details. Under Voice Service ...
    • X Series SIP Trunk FAQ

      Overview There are no facilities in 8x8 Admin Console to edit SIP Trunk configurations in the new X Series environment. To make modifications in the future, submit a case to the 8x8 Technical Support team. Applies To 8x8 X Series SIP Trunk Questions ...
    • Set Main Number versus Share Main Number as Caller ID in 8x8 Admin Console

      Question What is the difference between Set Main Number as Caller ID and Share Main Number as Caller ID? Applies To Admin Console 8x8 Work Answer Under the Sites menu in Admin Console, Voice Service Settings, you have the option to set the Main ...
    • Set up Dial-by-Name Using Auto Attendant in Admin Console

      Objective Set up the Dial-by-Name feature using Auto Attendant in Admin Console. Applies To Admin Console Auto Attendant Procedure The Dial-by-Name feature gives callers the ability to use the audio menu to reach a specific extension within the ...