Setting up Cross-PBX dialing in 8x8 Admin Console

Setting up Cross-PBX dialing in 8x8 Admin Console

Objective

Setting up extension-to-extension dialing between PBXs.

Note: It is optional to use PBX Dial codes, as cross-site dialing can be used between PBXs.

Configure Cross-Site Dialing in Admin Console

Applies To

  • Admin Console
  • Mulitple PBXs

Procedure

  1. Log in to Admin Console.
  2. Select Company.
  3. Locate List of PBX(s) at the bottom of the page.
  4. Click Edit (pencil). 
  5. In the box that appears, type the desired numerical dialing code.
  6. Click Save.
  7. Repeat steps 4 through 6 for each PBX.

Note: All PBX dialing codes within an account must be unique.

Dialing with PBX Codes

The scenarios below explain how you would dial extension 1001 with a PBX code of 22 on your account.

Scenario

Dialed Extension

Within the same PBX

1001

Between different PBXs

221001

Between different 8x8 accounts

Not supported, you must use the extensions DID

Dial by extension through an auto attendant

1001


    • Related Articles

    • Configure Cross-Site Dialing in Admin Console

      Objective Configure cross-site dialing in Admin Console. Applies To Admin Console Cross-Site Dialing Procedure Cross-Site Dialing enables users to call by extension between different sites as long as they are configured under the same company (i.e., ...

    • Setting up Overhead Paging in Admin Console

      Objective Set up Overhead Paging in Admin Console. Applies To Admin Console Overhead Paging FXS ATAs Procedure With the 8x8 Overhead Paging System, you can dial an extension number and connect to an announcement paging system. The announcement system ...

    • Set Up International Dialing in Admin Console

      Objective Enable international dialing for a user. Applies To Admin Console International Dialing Procedure Note: Only an administrator can allow users to make international calls. Log in to Admin Console. Click Users. Click Edit (pencil icon) to the ...

    • Check Your PBX Name in 8x8 Admin Console

      Objective Checking the PBX name or names for your account. Applies To Admin Console PBX Procedure Log in to Admin Console. Select Company. List of PBX(s) will be located at the bottom of the page.

    • Move an 8x8 Admin Console User to a Different Site on a Separate PBX

      Objective Move a user from one site and PBX to a different site on a separate PBX. Applies To Users Admin Console Procedure Log in to Admin Console. Select Users. To the right of the desired user, select Edit (pencil icon). Under Services and ...