Unable to Set a 4-Digit Voicemail Password in 8x8 Admin Console

Unable to Set a 4-Digit Voicemail Password in 8x8 Admin Console

Symptom

I can't set a 4 digit voicemail password in Admin Console, the message "Password should have a minimum of 6 digits" shows up.

Applies To

  • Admin Console
  • Voicemail Password

Resolution

You will need to enter a voicemail password of a minimum of 6 digits.

Cause

Due to security reasons, the minimum voicemail password length is 6 digits. This is hardcoded in the product and cannot be changed.

    • Related Articles

    • Edit Ring Group Voicemail Password in 8x8 Admin Console

      Objective Edit your Ring Group voicemail password in 8x8 Admin Console. Applies To 8x8 Admin Console Ring Group Voicemail Password Procedure As an account administrator, you can edit your password by resetting it in Admin Console. Your password can ...

    • Create or Edit Voicemail Passwords in Admin Console

      Objective Create or edit voicemail passwords. A voicemail password is an extra authentication step available for users. It is not required for account creation. Applies To Admin Console Voicemail Procedure Create a Voicemail Access Pin Log in to ...

    • Set Up Ring Groups in 8x8 Admin Console

      Objective Set up Ring Groups in Admin Console. Applies To Admin Console Ring Groups Procedure Log in to Admin Console. Click Ring Group. Click Create Ring Group. Enter your Ring Group details. The following values are required to create a Ring Group: ...

    • Set Up an External Voicemail Greeting in 8x8 Admin Console

      Objective Set an external voicemail greeting in Admin Console. Applies To Admin Console Voicemail Procedure You can also set the voicemail greeting for Call Queues and Ring Groups in Admin Console by following the same steps. Just edit the relevant ...

    • Enabling Voicemail Transcription for Your Company in 8x8 Admin Console

      Objective Enabling voicemail transcription for your company or organization in 8x8 Admin Console. Applies To Admin Console Voicemail Transcript X Series Editions Procedure Log in to 8x8 Admin Console. From the top left menu, go to Profile Policies. ...