Unable to Set a 4-Digit Voicemail Password in 8x8 Admin Console

Unable to Set a 4-Digit Voicemail Password in 8x8 Admin Console

Symptom

I can't set a 4 digit voicemail password in Admin Console, the message "Password should have a minimum of 6 digits" shows up.

Applies To

  • Admin Console
  • Voicemail Password

Resolution

You will need to enter a voicemail password of a minimum of 6 digits.

Cause

Due to security reasons, the minimum voicemail password length is 6 digits. This is hardcoded in the product and cannot be changed.

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