Which extensions are shown on the Display Status page in Analytics for 8x8 Work?

• Related Articles

• Enable Extensions for Analytics for 8x8 Work

  Objective Enable extensions to use Analytics for 8x8 Work in Admin Console. Applies To Admin Console Extensions Analytics for 8x8 Work 8x8 Work X Series Licenses with Analytics: Essentials: X1 and above 8x8 Work X Series Licenses with Analytics: ...

• Get Agent or Employee Status in Analytics for 8x8 Work

  Objective See how many of your agents are on a call at any given time, or review the current and last-used status of your agents. Applies To Analytics for 8x8 Work Procedure Only the current and previous status can be viewed. Historical statuses are ...

• Checking Firmware Version for Extensions in Analytics for 8x8 Work

  Objective Check the firmware version for each device associated with an extension in Analytics for 8x8 Work. Applies To Analytics for 8x8 Work Procedure Log in to Analytics for 8x8 Work. From the left menu, select Device Report, then select Device ...

• Check Device Status in Analytics for 8x8 Work

  Objective Track the status of all endpoint devices within the organization’s 8x8 cloud phone system. Applies To Analytics for 8x8 Work End Points Procedure 8x8 Work Service and Quality manager provides real-time information on the status of all ...

• 8x8 Contact Center X Series Upgrade Details

  Overview This article provides details on the changes that 8x8 Contact Center Administrators and Agents experienced with their scheduled X Series upgrade. Among other important points, the following major topics are covered: Password Recovery: A ...