|
Feature |
X Series Metered |
X Series Pro |
|
Telephony Calling Zone |
All international calls + local mobile charged at legacy rates |
International calling restricted to US/UK + European countries included in legacy plans International calls at Unlimited Extension rates |
|
UC media storage for meeting recording and call recording |
No storage |
1 GB Storage |
|
Auto Attendant |
Advanced |
Advanced |
|
Call Handling (Caller ID, Call Forwarding, Call Queues, Ring Groups) |
O |
Advanced |
|
HD Secure Voice |
O |
O |
|
Mobile & Desktop Apps |
O |
O |
|
Presence Detection |
O |
O |
|
Voicemail |
O |
O |
|
Team Messaging & Business SMS2 |
O |
O |
|
HD Audio and Video Meetings with Screen Sharing |
O |
O |
|
G Suite & Office 365 Integrations |
O |
O |
|
Single Sign On, Okta & CRM/Service Integration |
O |
O |
|
Call Recordings |
O |
O |
|
Unlimited Internet Faxing |
O |
O |
|
Cross-Platform Team Messaging |
O |
O |
|
Mix and Matching of Editions |
O |
O |
|
Voicemail Transcription |
O |
O |
|
Operator Switchboard |
X |
O |
|
Skills-Based Routing |
X |
O |
|
Interactive Voice Response (IVR) |
X |
O |
|
Operator Switchboard |
X |
O |
|
Analytics & Call Quality Reporting |
X |
O |
|
Enterprise-Grade Security |
O |
O |
|
Compliance and Certifications (GDPR, HIPAA, ISO27001) |
O |
O |