Authentication to Use Analytics for 8x8 Work API

Authentication to Use Analytics for 8x8 Work API

Objective

Analytics for 8x8 Work API authentication.

Applies To

  • Analytics for 8x8 Work
  • APIs

Procedure

  1. Open Admin Console from your 8x8 Application Panel and navigate to API Keys icon.
  2. Click on Create App button
  3. Select Analytics for 8x8 Work and input the name you want for the app.
  4. Click Save. This will generate a Key and a Secret. The Key value will be the 8x8-apikey header.

  1. Obtain the access token by calling the oauth/token endpoint: POST https://api.8x8.com/analytics/work/v1/oauth/token
  2. In the Authorization tab, set the Type to No Auth.  
  3. In the Headers, use the 8x8-apikey created earlier and Content-Type as application/x-www-form-urlencoded.
  4. In the Body, add the username and password for a user with access to Analytics for 8x8 Work.

The access_token will be used in data requests for the available API endpoints, in the header Authorization with the value Bearer <access_token>.

Additional Information

For more information regarding the authentication, endpoints available, and parameters, review the Work Analytics documentation on the 8x8 Developer site.


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