Generate an API Key for Analytics for 8x8 Work API

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• Authentication to Use Analytics for 8x8 Work API

  Objective Analytics for 8x8 Work API authentication. Applies To Analytics for 8x8 Work APIs Procedure Open Admin Console from your 8x8 Application Panel and navigate to API Keys icon. Click on Create App button Select Analytics for 8x8 Work and input ...

• Generate an API Key in 8x8 Admin Console

  Objective Generate an API key in Admin Console. Applies To 8x8 Admin Console API Key Procedure Admin Console allows customers to create API keys for a number of APIs. These credentials can be used to access the underlying APIs securely. API ...

• 8x8 Analytics for Work API Error: Cannot Access Analytics Data 400 Bad Request Insufficient Permissions

  Symptom When attempting to retrieve call data records (CDR) via the API, a 400 Bad Request error is received with the following message: "user({userName}) does not have access to api category(CDR) for pbxId([{pbxName}])." The error code associated ...

• Enable Extensions for Analytics for 8x8 Work

  Objective Enable extensions to use Analytics for 8x8 Work in Admin Console. Applies To Admin Console Extensions Analytics for 8x8 Work 8x8 Work X Series Licenses with Analytics: Essentials: X1 and above 8x8 Work X Series Licenses with Analytics: ...

• Analytics for Work Data Retention Enforcement

  Overview This FAQ addresses common questions regarding the enforced data retention policy for 8x8 Analytics for Work historical data. As part of this policy, access to Analytics for Work data older than two years will no longer be available. Applies ...