Bulk User Upload Error User VCC License Is Not Available for Customer

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• Error When Trying to Bulk Upload Contacts in 8x8 Admin Console

  Symptom When trying to bulk upload contacts into Admin Console you receive an error that reads, "Bulk contacts upload completed with errors." The error in the generated reports shows as "Could not create contact. addCompanyContact failed with ...

• Failed Saving User Settings Error When Assigning a Contact Center License

  Symptom When attempting to assign a 8x8 Contact Center (X6, X7, X8) license to a user in Admin Console, you encounter the error Failed saving user settings. Applies To Admin Console 8x8 Contact Center X Series X6, X7, X8 licenses Resolution This ...

• Failed at VCC Extension Save Error While Adding a Contact Center License to 8x8 Admin Console

  Symptom When I try to add a VCC license to a user in 8x8 Admin Console I receive an error message that reads, "Failed at VCC extension save." Applies To Admin Console Users Resolution Shorten the username of the user to under 40 characters. Make sure ...

• Bulk Upload Users With Temporary Numbers

  Objective Bulk upload users when a port has already been submitted, but not completed. This will ensure that the users will have temporary numbers until the port completes. Applies To Admin Console Bulk Uploads Porting Temporary Numbers Procedure Log ...

• License Types

  The license type you assign to a user determines the scope of available phone features, such as basic calling to ehance collaborative capabilities. Depending on your subscription, you can have 8x8 Work Licenses, such as basic, limited, and unlimited ...