Change Desktop Notification Settings in 8x8 Work for Desktop

Change Desktop Notification Settings in 8x8 Work for Desktop

Objective

Updating your desktop notifications for calls, voicemail, and chat in 8x8 Work for Desktop.

Applies To

  • 8x8 Work for Desktop
  • Notification Settings

Procedure

  1. Log in to 8x8 Work for Desktop.
  2. Click Settings.
  3. Select Notifications.
  4. To allow desktop notifications, switch the toggle on (blue) to enable notifications.
  5. Under Advanced Settings, turn on any other notifications you wish to receive.
  6. If you do not want to receive any desktop notifications, switch the toggle to gray to disable all desktop notifications.
    • Related Articles

    • Change Voicemail Email Notification Settings for a User or Call Queue

      Objective Change voicemail email notification settings for a user or call queue. Applies To 8x8 Work Admin Console Procedure Users Log in to Admin Console. Select Users. Select Edit (pencil icon) to the right of the User you wish to edit. Select ...
    • X Series Upgrade FAQ

      Overview If you've been contacted about a pending or recently completed system upgrade to 8x8 X Series, congratulations! X Series and Admin Console bring you a new, easier, and more intuitive way to manage your users and services. Check out the ...
    • Change Music On Hold in 8x8 Work for Desktop

      Objective Changing your selected hold music through 8x8 Work for Desktop. Applies To 8x8 Work for Desktop 8x8 Express Procedure Log in to 8x8 Work for Desktop. Click Settings. Select Account Settings. Scroll down to Music-on-hold settings. Click ...
    • Work Apps Settings FAQ

      Overview Work Apps Settings is an administrative tool in the Admin Console that allows administrators to control and customize 8x8 Work apps behavior centrally. In July of 2025, a new policy-based configuration feature was added to 8x8 Admin Console ...
    • Change the Ringtone in 8x8 Work

      Objective Change default ringtone for 8x8 Work for Desktop and 8x8 Work for Mobile. Applies To 8x8 Work for Desktop 8x8 Work for Mobile Procedure 8x8 Work for Desktop Open 8x8 Work for Desktop. Click Settings > Audio and Video. Go to Audio & Video. ...