Deactivate a User in 8x8 Admin Console

Deactivate a User in 8x8 Admin Console

Objective

Deactivate a user in Admin Console.

Applies To

  • Admin Console

Procedure

  1. Log in to 8x8 Admin Console.
  2. Select Users.
  3. Search for the user you wish to deactivate.
  4. Select the 3 dots on the right-hand side of the user's details.
  5. Select Deactivate user.

  1. To confirm the change, select Continue in the confirmation pop-up window.

Note: If a user is deactivated, you will not be able to adjust the configuration settings, such as call forwarding. Your options would be to reactivate the user or delete the user.


    • Related Articles

    • Deactivate a Desk Phone in 8x8 Admin Console

      Objective Deactivating a device in Admin Console. Applies To Admin Console Devices Procedure Log in to Admin Console. Select Users. To the right of the desired user, select Edit (pencil icon). Go to Voice Basic Settings. To the right of the user's ...
    • Viewing and Creating X Series User Roles

      Objective View and create user roles in Admin Console using role-based access control (RBAC). Applies To Admin Console Role-Based Access Control Procedure Only users with the Company Admin role and IT Admin Role can view and create user roles. ...
    • Delete User Profiles and User IDs in Admin Console

      Objective Delete a user's profile and ID in Admin Console. You can also change the profile's username if repurposing the profile. Deleting usernames (user IDs) can be useful in many instances, including the following: Reusing previously created ...
    • Resend the 8x8 User Welcome Email via Admin Console

      Objective Resend an informational Welcome Email to any of your users via 8x8 Admin Console. Applies To Admin Console User Welcome Email 8x8 X Series 8x8 Editions Procedure When a new user profile is assigned an extension in Admin Console, an ...
    • X Series Upgrade FAQ

      Overview If you've been contacted about a pending or recently completed system upgrade to 8x8 X Series, congratulations! X Series and Admin Console bring you a new, easier, and more intuitive way to manage your users and services. Check out the ...