Enable or Disable Call Waiting in 8x8 Admin Console
Objective
Enable Call Waiting in Admin Console.
Applies To
- Admin Console
- Call Waiting
Procedure
If the Call Waiting feature is turned on,
the user will receive calls on line two while he is already on a call. If the
feature is turned off, while the user is already on a call, the incoming call
for line two will follow the path set for call forwarding when busy.
- Log in to Admin Console.
- Click Users.
- Click Edit.
- Navigate to Voice Basic Settings.
- Toggle Enable Call Waiting. If you want to disable call waiting, make sure the switch is gray.
- Click Save.
Note: Call Waiting cannot be disabled using the Bulk
Edit option.
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