Symptom After updating to 8x8 Work for Desktop, you see an error that reads, "Connecting to Phone Service" and "Unable to Connect to Phone Service." Users are unable to make or receive calls in 8x8 Work for Desktop after updating. Applies To 8x8 Work ...
Question How many simultaneous calls can I manage in 8x8 Work for Desktop? Applies To 8x8 Work for Desktop Answer Whether on a desk phone, 8x8 Work for Desktop, or 8x8 Work for Mobile, 8x8 Work enables you to handle up to two calls at once, whether ...
Symptom A new user is created with a new device a common issue and cannot make outbound calls, and in rare cases can only dial internally. Applies To Admin Console Outbound Calls Resolution The numbering plan in Admin Console will need to be updated ...
System Requirements Operating System Windows 10 and newer MacOS 11 Big Sur and newer MacOS 10.15 Catalina is no longer supported starting with 8.20 Hardware Requirements 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor 1 gigabyte ...
Objective Set forwarding rules for calls in Work for Desktop. Applies To Work for Desktop Procedure Forwarding rules for all calls directed to your own extension can be set within Work for Desktop and Work for Mobile. Open Work for Desktop. Select ...