Provision Phones Not Provided by 8x8 in 8x8 Express
Objective
Provision phones not provided by 8x8 in 8x8 Express.
Applies To
- 8x8 Express
- Third-Party Devices
Procedure
|
|
Note: Accommodation of devices not purchased from or originally provisioned for service by 8x8 is on a commercially reasonable effort basis. These devices are not guaranteed to be supported on 8x8 service. |
Are you activating phones not provided by 8x8?
In order to work on the 8x8 service, these phones
will need to:
- Be supported models on compatible firmware.
- Have a valid factory-installed device certificate. See How to Check Phone for a Valid Device Certificate.
- Have our server address programmed in so they can reach our servers.
Before you try to activate your phones on 8x8 service, click here to make sure the model and firmware are
supported.
Once you have confirmed that your device is compatible with
the 8x8 service, follow the guides below to configure it to use our
service.
|
|
Note: The below guides are for phone system administrators. If you are not the person responsible for setting up and maintaining your company's 8x8 phone system, you may not be able to complete all of the steps below. |
Provisioning Guides by Manufacturer
Related Articles
Provision Phones That Are Not Provided by 8x8
Objective In order to work on the 8x8 service, these phones will need to: Be supported models on compatible firmware. Have a valid factory-installed device certificate. Have our server address programmed in so they can reach our servers. The server ...X Series Upgrade FAQ
Overview If you've been contacted about a pending or recently completed system upgrade to 8x8 X Series, congratulations! X Series and Admin Console bring you a new, easier, and more intuitive way to manage your users and services. Check out the ...Activate Your Desk Phones in 8x8 Admin Console
Objective Activating a device in 8x8 Admin Console to use for 8x8 services. Applies To 8x8 Admin Console Desk Phones Before You Begin You will need: The phone(s) you’ll be activating. The email with your login credentials. A User Profile with a ...Unable to Activate Desk Phone After Upgrading to X Series
Symptom Desk phone does not activate after upgrading to X Series. Applies To Phones Admin Console Resolution If a desk phone does not activate after upgrading, it is likely not supported in Admin Console. A list of physical devices that are not ...Manually Provision Users from Azure AD in 8x8 Admin Console
Objective Provision a single user or group of users from Azure AD to 8x8 Admin Console. Applies To 8x8 Work Microsoft Azure AD SCIM User Provisioning Procedure Microsoft Azure AD user provisioning is automated, and typically runs on a provisioning ...