Provision Phones That Are Not Provided by 8x8

Provision Phones That Are Not Provided by 8x8

Objective

In order to work on the 8x8 service, these phones will need to:

  1. Be supported models on compatible firmware.
  2. Have a valid factory-installed device certificate.
  3. Have our server address programmed in so they can reach our servers. The server address will be found in the article linked below for manually configuring that particular make/model of phone.

Before you try to activate your phones on 8x8 service, make sure the model and firmware are supported. For information on firmware, see What is the recommended firmware for 8x8 phones and analog adapters?

Once you have confirmed that your device is compatible with the 8x8 service, follow the guides below to configure it to use our service.

Applies To

  • Non-8x8-Provided Desk Phones

Procedure

  • The below guides are for phone system administrators. If you are not the person responsible for setting up and maintaining your company's 8x8 phone system, you may not be able to complete all of the steps below.
  • Accommodation of devices not purchased from or originally provisioned for service by 8x8 is on a commercially reasonable effort basis. These devices are not guaranteed to be supported on 8x8 service.

Poly VVX and SoundPoint

Note: IVR activation of the Poly Soundpoint IP450 is not supported. IP450 phones must be activated by entering the phone's MAC address in 8x8 Admin Console user profiles. See Activate Your Desk Phones in 8x8 Admin Console for details.

Cisco SPA

Cisco 3PCC

Obihai

AudioCodes

Yealink

Activating Your Phones

Once you've completed service configuration, you can Activate Your Desk Phones in 8x8 Admin Console.

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