Send or Receive a Fax with 8x8 Work for Desktop

Send or Receive a Fax with 8x8 Work for Desktop

Objective

Sending or receiving a fax through 8x8 Work for Desktop.

Applies To

  • 8x8 Work for Desktop
  • Internet Fax

Procedure

  1. Log in to 8x8 Work for Desktop. 
  2. Select Fax from the sidebar.
  3. Select Send a new fax or click the the + icon.
  4. Select To: to select the fax recipient. You can select an existing contact or type the destination number in the search bar.
  5. To attach a file to send, select the paper clip icon in Attachments, or drag and drop a file into Drop file.
  6. When all documents are attached, select Send.
  7. Allow the document time to send. Multiple attachments, documents with multiple pages, or large documents that contain images can take longer to fax. 

Customize Your Fax Cover Sheet

While creating new fax, select Open in the Cover field to open the cover page details. In the cover page details, you can:

  • Enter the recipient name
  • Write a note to preface the fax

For detailed steps, including how to attach an alternative custom cover sheet, see Customizing the Fax Cover Page in 8x8 Work for Desktop.

Additional Information

  • If you have been given internet fax function, but do not see the Fax option, log out of 8x8 Work for Desktop and log back in.
  • To add internet fax in Admin Console, see Add Fax Capabilities to a User in 8x8 Admin Console.
  • Multiple recipients numbers can not be added to the To field.

Internet Fax Limitations

  • Attach multiple files in a single fax, to a total of just under 20 MB.
  • You may experience issues sending or receiving faxes more than 50 pages in length.
  • You can access a fax directly from 8x8 Work for up to 60 days.

Supported Filetypes

BMP

(Image) Bitmap Image File

CSV

(Text) Comma-Separated Values

DOC

(Text) Microsoft Word Document (Legacy)

DOCX

(Text) Microsoft Word Document

DOTX

(Text) Microsoft Word Template File

JPEG

(Image) Joint Photographic Experts Group Image

JPG

(Image) Joint Photographic Experts Group Image

ODT

(Text) Open Document Text File Format

PCX

(Image) Picture Exchange File

PDF

(Text) Portable Document Format

PNG

(Image) Portable Network Graphic

PPT

Microsoft Power Point Presentation file

RAS

(Image) SunOS Raster Graphic

RTF

(Text) Rich Text Format

TIF

(Image) Tagged Image Filet Format

TIFF

(Image) Tagged Image Filet Format

TXT

(Text) Standard Text Document

XLS

(Spreadsheet) Microsoft Excel Binary File (Legacy)

XLSX

(Spreadsheet) Microsoft Excel Binary File

XLT

(Spreadsheet) Microsoft Excel Template File

Video Guide

Watch a demonstration of sending and receiving a fax on 8x8 Work for Desktop.


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