Question
What is an account administrator in 8x8 Admin Console?
Applies To
Admin
Console
Account
Administrator
Answer
The account administrator is the person who controls your
8x8 system via Admin Console. The administrator sets up the system
(usually with the help of Implementation Service) and can configure
settings, edit extensions, and add or remove services. The administrator is
also the main point of contact for 8x8.
After completing your initial order, the account
administrator will receive an email from 8x8 Customer Support similar
to the one below. Follow the links and instructions in that email to create a
password and log in for the first time.
Dear Ms. Jones,
You have been granted phone system administrator
privileges to 8x8's Admin Console.
To begin using 8x8's Admin Console, click on the
link below to create your password. Then log in to Admin Console by going
to sso.8x8.com, clicking Sign In at the top and then Admin
Console.
Username: MsJones
Password: Click the link to create or reset your password*
Sincerely,
Your 8x8 Support Team
*For your security, passwords require at least one
lower-case letter, one capital letter, one number, and one special character.