Can I change the primary administrator in 8x8 Admin Console?

Can I change the primary administrator in 8x8 Admin Console?

Question

Can I change the primary administrator in 8x8 Admin Console?

Applies To

  • Admin Console
  • Account Management

Answer

For all functional intents and purposes, a change in the originally appointed (primary) administrator of 8x8 X Series (or Editions) services should not typically be necessary. Instead, simply grant administrative privileges to any required user.

Transferring ownership of your business?

If your admin change is part of a business ownership transfer, follow our guidelines for completing the transfer with our Billing Department. See How to Transfer Account Ownership.

Access issues for your new admin?

Create a case with 8x8 Support for assistance with resolving any issues your new administrator may have with 8x8 system or business management.

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