Assign a Phone Number to a User or Service in 8x8 Admin Console
Objective
Assign a phone number to a user or service in 8x8 Admin
Console.
Applies To
Admin
Console
Auto
Attendants
Ring
Groups
Call
Queues
Users
Procedure
To assign a phone number to a user or service in Admin
Console, the number must be available in your system.
Select
Admin Console.
Navigate
to the individual user or desired service (Auto Attendants, Call
Queues, Ring Groups, etc.).
To
the right of the user or service, select Edit (pencil icon).
Under
Phone Number, select a number from the drop-down.
Auto Attendants
Ring Groups
Call Queues
Extensions
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