How To Upload Call Park Music on Hold in Admin Console

How To Upload Call Park Music on Hold in Admin Console

Objective

Upload music on hold for Call Park.

Applies To

  • Admin Console

Procedure

To upload the audio that plays for parked calls, Create a Case with 8x8 Support.

Note that if you choose to submit music which is under current copyright, you or your company must provide a License Agreement, Letter of Permission, or Letter of Agency from the copyright holder to 8x8, Inc. Audio purchased through online stores is typically only licensed to obtain a digital copy for playback on specific devices. They do not cover public performance for those songs. For more information about copyright law, refer to http://www.copyright.gov/.

Additional Information

File Requirements

Accepted Formats

  • .au
  • .wav
  • .mp3

Maximum File Size: 10 MB

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