Reset a User Profile to Default Settings in 8x8 Admin Console
Objective
Reset a User Profile to its default settings in 8x8 Admin
Console.
Applies To
Admin
Console
User
Profile
Procedure
This will remove all the user's information from the
extension so that you can reassign it at a future date.
Select Users.
To
the right of the profile you wish to reset, select More Options (three
dots).
Select Reset
to Default Settings.
A
confirmation prompt will appear. Select Continue to apply the changes.
Related Articles
Reset the Password for a User Profile in 8x8 Admin Console
Objective Reset a user profile password through Admin Console. Applies To Admin Console Password Reset Procedure Account administrators can reset user or administrator passwords. The user will receive an email notifying them to reset their password. ...
Configure a User Policy Profile in 8x8 Admin Console
Objective Configure, edit, and apply a user policy profile template to restrict users' access to certain features. Applies To Admin Console Administrators User Policy Profiles Procedure Create/Edit Profile Template Log in to Admin Console. Open the ...
Work Apps Settings FAQ
Overview Work Apps Settings is an administrative tool in the Admin Console that allows administrators to control and customize 8x8 Work apps behavior centrally. In July of 2025, a new policy-based configuration feature was added to 8x8 Admin Console ...
Failed Saving User Settings Error When Assigning a License in 8x8 Admin Console
Symptom When attempting to assign a license to a new or existing user in Admin Console, you encounter the error Failed saving user settings. Applies To Admin Console Suspended Licenses Licenses Assigned to Deactivated Users Resolution Trying to ...
What is a user policy profile?
Question What is a user policy profile? Applies To Admin Console Answer A user policy profile is a group of settings that allows account administrators to restrict certain functionality for a group of users. All accounts start out with an 8x8 Master ...