Limit Call Recording Access to One Site in 8x8 Admin Console Updated: 03/27/2025

Limit Call Recording Access to One Site in 8x8 Admin Console Updated: 03/27/2025

Symptom

Users with permission to see Call Recordings for one Site also see Call Recordings for another Site.

  • You have a Role name: Call Recordings
  • Application: 8x8 Admin Console
  • Permissions: Call Recordings

You assign the Role to a user with Scope for one Site.

When the user logs in and goes to Call Recordings, they are able to see recordings from other sites.

Applies To

  • 8x8 Work Admin Console
  • Call Recordings

Resolution

Assign the Role of Storage Admin to the user with scope for the desired Site.

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